Terms and Conditions

Last Updated: 02-07-2025

Welcome to Sattvagem.com (“Website”, “we”, “us”, or “our”). By accessing or using our website, you agree to be bound by the following Terms and Conditions (“Terms”). If you do not agree with any part of these Terms, please do not use our website.

1. Use of the Website

You agree to use the website only for lawful purposes and in a way that does not infringe on the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website.

2. Products and Descriptions

We strive to ensure all product details, descriptions, and prices are accurate. However, slight variations in color, size, and texture may occur due to the natural origin of crystals and gemstones.

  • All stones are natural unless stated otherwise.

  • Healing properties mentioned are spiritual supports and not a replacement for medical advice.

3. Pricing and Payments

All prices listed on the website are in INR (₹) and inclusive of all applicable taxes unless stated otherwise.

We accept secure payments through:

  • Credit/Debit Cards

  • UPI

  • Net Banking

  • Wallets

  • COD (Cash on Delivery – if applicable)

4. Shipping and Delivery

We ship PAN India. Orders are usually dispatched within 1-3 business days.

  • Standard delivery takes 3-7 working days depending on location.

  • You will receive a tracking number once your order has been shipped.

5. Returns and Refunds

We offer a 7-day return policy for unused and undamaged products. Please notify us within 48 hours of delivery in case of:

  • Damaged product

  • Incorrect item received

Refunds will be processed after we receive the returned product in original condition.

Note: Personalized or customized products are not eligible for returns unless defective.

6. Intellectual Property

All content on this website including images, graphics, logos, and text are the property of Sattvagem.com and are protected under copyright laws. You may not reproduce or distribute any material without written permission.

7. Limitation of Liability

We are not liable for:

  • Any indirect, incidental, or consequential damages

  • Any claims relating to the effectiveness or outcome of crystal healing practices

  • Delays in delivery due to external circumstances

8. User Account

You may be required to create an account to place orders. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

9. Privacy Policy

Our Privacy Policy governs how we collect and use your information. By using our site, you consent to the data practices outlined there.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the site after such changes constitutes your acceptance of the new Terms.

Contact Us

For any queries, concerns, or feedback, please contact:

📧 Email: support@sattvagem.com
📞 Phone: 8089540326
🌐 Website: https://www.sattvagem.com